Thank you for adding this option to share our "You Matter" stories! I was waiting in line at a specialty coffee house (keep in mind that this was NOT a drive up/slosh out your coffee drink establishment) The person in front of me was waiting to give his order while the barista prepared a beverage for the customer that was before him. When she was done, she smiled at the man and was going to make his beverage when, & I could SEE his veins popping out of his neck as he let the poor barista know what he thought about her service! I could not hear (steaming milk IS very loud) WHAT he told her, however I could see that the tongue lashing left her feeling not so great. (seriously who would feel ok after that??) She smiled bravely and then asked me about my order, and that is when THE PERFECT OPPORTUNITY to share a You Matter card presented itself.! ?
It was awesome! (and I still gave her a ? tip because that comes in handy as well!)
My experience is similar to Julie Higgins'. I am much more aware of people that I encounter and what their struggles may be. Hence more connected with the people I meet.
Thanks for this opportunity for growth.